Help & Answers
Frequently Asked Questions
Everything you need to know about ZUDIMA Premium Hair Oil and your orders.
Q1. How often should I use ZUDIMA Hair Oil for best results?
For optimal results, apply ZUDIMA Hair Oil 2 to 3 times a week. Gently massage it into your scalp with fingertips for 5-10 minutes to stimulate blood circulation, leave it on for at least 45-60 minutes (or overnight), and wash off with a mild Ayurvedic shampoo.
Q2. Is ZUDIMA Hair Oil suitable for all hair and scalp types?
Yes! ZUDIMA is formulated with natural cold-pressed coconut oil and 28 essential Ayurvedic herbs suitable for men, women, and children of all age groups. It works effectively for dry, oily, damaged, and normal scalps.
Q3. Does this oil contain any chemicals, mineral oils, or silicones?
No. ZUDIMA contains no parabens, no sulphates, no silicones, no mineral oils, and no harmful preservatives. It is formulated according to authentic Kerala Ayurvedic principles.
Q4. How soon can I expect to see results? Do you offer a 100% guarantee?
Every individual is different both mentally and physically, so the results will also be different. We do not offer or claim a 100% guarantee of promising words. Authentic Ayurvedic wellness is a holistic journey that works in harmony with your body, lifestyle, and consistent routine rather than overnight artificial promises.
Q5. What is your return policy?
Due to hygiene and quality standards, orders once billed and dispatched cannot be returned. However, if your package arrives damaged or defective in transit, we will replace it free of charge when notified within 48 hours with unboxing photos/videos.
Q6. Do you offer Cash on Delivery (COD)? What payment options are supported?
No, we do not offer Cash on Delivery (COD). All orders are prepaid to ensure fast, priority contactless express dispatch via Delhivery. We accept all major online payment methods including UPI (Google Pay, PhonePe, Paytm), Debit/Credit Cards, Net Banking, and Wallets via our 256-bit encrypted Razorpay payment gateway, as well as direct WhatsApp prepaid orders.
Q7. How can I track my order?
Once dispatched, you will receive tracking details via SMS/Email. You can also view your tracking number in your Account Profile (My Orders) or use our Track Order page.